Cookies policy
This cookie policy was updated on September, 29th 2025
1. Purpose of the Policy
This policy informs users about the use of cookies on the RESIDELIA website and platform, in accordance with GDPR, LSSI-CE and AEPD guidelines.
2. Legal Basis for the Use of Cookies
Technical cookies: necessary for the operation of the site. Do not require consent.
Analytical and personalization cookies: require explicit consent, collected through the banner and
cc_cookiecookie.Marketing and remarketing cookies: require explicit consent and may involve third parties.
3. Types of Cookies Used
| Type | Description |
|---|---|
| Technical | Enable navigation and use of essential functionalities. |
| Analytical | Collect information about browsing behavior. |
| Personalization | Allow remembering user preferences and settings. |
| Marketing | Used for remarketing, personalized advertising and campaigns. |
| Security | Prevent form abuse and unauthorized access. |
4. Third-Party Cookies
RESIDELIA uses tools that may install third-party cookies, including:
| Provider | Main purpose |
|---|---|
| Segment (analytics.js) | Event tracking and forwarding to other services |
| Google Analytics / Ads | Visit and conversion analytics |
| Facebook Pixel | Remarketing and personalized ads |
| LinkedIn Insight | B2B analytics and marketing |
| Sendinblue / Brevo | Campaign analysis and user behavior tracking |
| Google reCAPTCHA | Security and bot detection |
| estateleads.residelia.com | Real estate widget preferences |
5. Consent Management and Revocation
Users can:
Accept or reject cookies in the initial banner.
Modify their choice by accessing the cookie settings panel.
Change preferences at any time by deleting the
cc_cookiecookie from the browser.
6. Cookie Duration and Retention
Session cookies: deleted when the browser is closed.
Persistent cookies: between 24 hours and 2 years depending on provider and function.
Specific duration is detailed in section 10.
7. Security
Cookies do not store sensitive data or passwords.
Encrypted connections (HTTPS) and origin validation are used.
Derived data is processed according to RESIDELIA's Privacy Policy.
8. Updates
This policy may be modified in the event of:
Incorporation of new cookies or providers.
Regulatory or technical changes.
Recommendations from AEPD or supervisory authorities.
9. Contact
For questions related to this policy:
Email: dpo@residelia.com (mailto:dpo@residelia.com)
10. Detailed List of Cookies Used
| Cookie (example) | Provider / Script | Use | Type | Approximate Duration |
|---|---|---|---|---|
cc_cookie | Own (runtimeConfig) | Cookie consent | Functional / Preferences | Configurable |
ajs_anonymous_id, ajs_user_id... | Segment (analytics.js) | Session identification and forwarding | Analytics / Identifier | ~1 year / session |
__ga, ga<id>, _gid | Google Analytics (Segment destination) | Visit metrics and analytics | Analytics | ~2 years / 24h |
_fbp | Facebook Pixel (Segment destination) | Identifier for remarketing / ads | Marketing / Remarketing | ~3 months |
_gcl_au | Google Ads / gtag (Segment destination) | Conversion tracking / ads | Marketing | ~90 days |
lidc, bscookie, li_sugr... | LinkedIn Insight | LinkedIn remarketing and analytics | Marketing / Remarketing | 1 day to 2 years |
sbjs_*, sb-visitor | Sendinblue / Brevo | Behavior and campaign tracking | Marketing / Analytics | Variable (persistent) |
rc::a, rc::c, NID, 1P_JAR | Google reCAPTCHA / Google Services | Security and bot detection | Functional / Security | ~up to 6 months |
currentEntityId, property_valuator_auth, interactive-tour-state, sb-vuegzdbdiuxcavdzussw-auth-token | estateleads.residelia.com | Real estate widget preferences | Functional / Marketing | VariableReintentar |