Privacy and cookies policy

Who we are

We are RESIDELIA, you can find more information about us here or in our legal notice.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the web, we collect the data displayed on the feedback form, as well as the visitor’s IP address and browser user agent string to help detect spam.

Media

If you upload images to the web you should avoid uploading images with location data (GPS EXIF) included. Web visitors can download and extract any location data from the images on the web.

Contact Forms

We have a contact form for those interested in the blog and customers can contact us. The data in this form will be used exclusively to respond to the request you are making.

Cookies

If you leave a comment on our site you can choose to save your name, email address and web address in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to save your login information and display options. Login cookies last two days, and screen option cookies last one year. If you select “Remember Me”, your login will last for two weeks. If you exit your account, your login cookies will be deleted.

If you edit or post an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the ID of the article you just edited. It expires after 1 day.

Used Cookies in RESIDELIA

Following the guidelines of the Spanish Data Protection Agency, we proceed to detail the use of cookies made by RESIDELIA in order to inform you as accurately as possible.

RESIDELIA uses the following own cookies:

Session cookies, to ensure that users who write comments on the blog are human and not automated applications. In this way, spam is combated.

RESIDELIA uses the following third party cookies:

Google Analytics stores cookies in order to compile statistics on RESIDELIA’s traffic and visitor volume. By using RESIDELIA, you consent to the processing of information about you by Google. Therefore, the exercise of any right in this regard should be done by contacting directly with Google.

Social Networks. Each social network uses its own cookies so that you can use “Like” or “Share” buttons.

Cookie deactivation or removal

At any time you may exercise your right to deactivate or delete RESIDELIA cookies. These actions are carried out differently depending on the browser you are using. Access the help of your reference browser if you need support to perform these actions.

Additional notes

Neither RESIDELIA nor its legal representatives are responsible for the content or the veracity of the privacy policies that third parties mentioned in this cookie policy may have.

Web browsers are the tools responsible for storing cookies and from here you must exercise your right to delete or deactivate them. Neither RESIDELIA nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers.

In some cases it is necessary to install cookies so that the browser does not forget its decision not to accept them.

In the case of Google Analytics cookies, Google Analytics stores the cookies on servers located in the United States and undertakes not to share them with third parties, except where necessary for the functioning of the system or when the law requires it to do so. According to Google, it does not save your IP address. Google Inc. is a company adhering to the Safe Harbor Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European legislation.

If you would like more information about Google’s use of cookies, here’s another link (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es&csw=1).

If you have any questions or concerns about this cookie policy, please do not hesitate to contact (https://residelia.com/en/about/contact-us) us.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that site.

Analytics

In order for RESIDELIA.COM to be able to analyse the visits and optimise the website to offer a better user experience, it will record the visits made to the pages of this website. To do so, a specific cookie will be embedded which is managed by Google.

Who we share your data with

Your data is not shared with third parties for their use. The exceptions are Google and Mailchimp, both services that comply with current data protection regulations. The Google service only collects data from your visits to the web for optimization analysis. Mailchimp is the service that, if you have provided your data to subscribe to our newsletter, stores this data and allows us to launch campaigns.

How long we’ve kept your data

If you leave a comment, the comment and its metadata are preserved indefinitely. This is so that we can recognize and approve successive comments automatically instead of keeping them in a moderation queue.

Of the users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Webmasters can also view and edit that information.

What rights do you have over your data?

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we have about you. This does not include any data that we are required to retain for administrative, legal or security purposes. To make these requests, please contact us at info@residelia.com (mailto:info@residelia.com)

Where we send your data

The comments of visitors can be reviewed by an automatic spam detection service.

Your contact information

RESIDELIA is a trademark of LEAN DIGITAL S.L., you can contact us through our contact form (https://residelia.com/about/contact-us) or at the address info@residelia.com (mailto:info@residelia.com).

Additional Information

How we protect your data

We use the messaging service Mailchimp and Amazon Web Services, which ensures the confidentiality of the data it treats.

What procedures we use against data breaches

Those regulated by current legislation (RGPD)

From which third parties we receive data

We do not receive data from third parties.

What kind of automated and/or profiled decision making we do with user data

Only those necessary for the sending of updates of new posts or news of our page.

Regulatory industry disclosure requirements

Confome to the law General Regulation of Data Protection of May/18.