Legal terms

These terms are updated at October, 16th 2025

1. Purpose and Acceptance

These general conditions regulate the access and use of the RESIDELIA platform, consisting of:

  • Modular professional management software (SaaS) for analysis, valuation, management and traceability of real estate assets.

  • A professional Marketplace for assets and associated services or products.

By registering, purchasing licenses or using any RESIDELIA functionality, the user expressly accepts these terms.



2. Responsible Entity

The ownership of the platform belongs to:

LEAN DIGITAL, S.L. (RESIDELIA) Tax ID: B-88421920 Av. de Europa, 19 – Building 3, Floor 1 – 28224 Pozuelo de Alarcón (Madrid) info@residelia.com (mailto:info@residelia.com)

3. Registration, Licenses and Usage Modality

Access requires prior registration, acceptance of these terms and activation of a usage license.

3.1. User Types

  • Professional client

  • Authorized user (multi-user)

3.2. License Types

  • Base: limited features.

  • Pro / Enterprise: full access, API integration, premium support according to rate.

See specific conditions for each plan at: https://residelia.com/en/pricing

4. Access, Passwords and Security

  • Each user must protect their credentials and not share them.

  • RESIDELIA is not responsible for misuse resulting from improper credential management by the user.

5. Price, Payment Method and Conditions

Prices are defined according to the chosen license, number of users and use of additional services.

  • Payment method: card or bank charge through Stripe.

  • Electronic invoice available in the user panel.

The contract is considered firm once the payment is processed. The service is automatically activated after validation.

6. Renewal, Cancellation and Termination

  • Automatic renewal unless canceled with at least 15 days' notice.

  • Cancellation implies deactivation of access and progressive data deletion according to retention policy.

7. Additional Services and Commissions

RESIDELIA may offer:

  • Valuation, legal or management services.

  • Asset publication and lead management.

  • Services Marketplace.

Some services may generate commissions, pay-per-use fees or publication or transaction fees, visible before contracting.

8. Proper Use and Prohibitions

It is prohibited to:

  • Use the platform for fraudulent purposes or for unauthorized third parties.

  • Extract information or data without express authorization.

  • Share confidential documentation outside the intended framework.

9. Intellectual Property

RESIDELIA maintains exclusive ownership over the software, structured data, designs and operational models. The user acquires only a limited usage license, non-transferable and non-sublicensable.

10. Data Protection

Data processing is carried out in accordance with the Privacy Policy and current regulations (GDPR).

  • Data Controller: LEAN DIGITAL, S.L.

  • Data Protection Officer: dpo@residelia.com

11. Liability

RESIDELIA will not be responsible for:

  • Improper use of the software by the client.

  • Failures derived from third-party services not controlled by RESIDELIA.

12. Jurisdiction and Applicable Law

Any dispute will be resolved by the courts of Madrid under Spanish law.

13. Acceptance

The contracting of any service through Stripe or access through username/password constitutes express acceptance of these Terms.